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Navigating Difficult Conversations

Navigating Difficult Conversations: Turn Tension Into Progress shows you how to manage emotional tension and conduct difficult conversations in a way that allows everyone to stay engaged and make progress on important issues.

Basia Bibbo

Earned this certificate on May 23, 2025.

Skills

  • Emotional Intelligence
  • Self-Awareness
  • Listening
  • Psychological Safety
  • Growth Mindset
  • Navigating Difficult Conversations
  • Giving Feedback
  • Building Trusting Relationships