Navigating Difficult Conversations
Navigating Difficult Conversations: Turn Tension Into Progress shows you how to manage emotional tension and conduct difficult conversations in a way that allows everyone to stay engaged and make progress on important issues.
AMY ANCIL
Earned this certificate on June 6, 2024.
Skills
- Giving Feedback
- Self-Awareness
- Listening
- Building Trusting Relationships
- Navigating Difficult Conversations
- Psychological Safety
- Emotional Intelligence
- Growth Mindset
Criteria
Completion of the Navigating Difficult Conversations: Turn Tension Into Progress course.